NW Smiles - The Baker Street Dentist
NW Smiles, Dental Awards Finalist Finalist for: Best Practice Design & Interior 2010

NW Smiles Practice Policy

  1. Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member’s responsibilities when looking after you;
  2. In proposing treatment we will take account of your wishes. We will explain options, where appropriate, and cost, so that you can make an informed choice. We will always explain what we are doing;
  3. We will do all that we can to look after your general health. We will ask you about your general health, and about any medicines being taken. This helps us to treat you safely. We keep all information about you confidential;
  4. Contamination control is also essential to the safety our patients. Every practice member receives training in practice systems for contamination control. The training is updated at regular intervals;
  5. We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk;
  6. Practice working methods are reviewed regularly at meetings of all staff. We encourage all staff to make suggestions for improving the care we give patients;
  7. We aim to provide optimal service for all our patients. We have systems for dealing promptly with patient complaints and for ensuring that lessons are leant from any mistakes that we make;
  8. All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirement. We aim to keep up to date with current thinking of all aspects of general dentistry, including preventative care which reduces your need for treatment;
  9. All staff joining the practice are given training in practice wide procedures. Once a year, there is an individual review of training needs for everyone in the practice;
  10. All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practise, we have systems to ensure that concerns are investigated and, if necessary, acted upon.
Opening Times: Monday to Friday 9.00am - 5.30pm
Early mornings, late evenings and Saturdays available by appointment

18 Melcombe Street, London NW1 6AH (MAP)         T: 020 7724 3003               E: enquiries@nwsmiles.co.uk

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